Popular Articles
Am I covered to ride someone else’s horse with Gold Membership?
Yes, you would be covered if you use another person’s horse with permission, however should you be hiring a horse from a business then they should be covering this under their own policy arrangements.
I’m a Gold One Club Member what are my FREE delivery options?
As a Gold one club Member you will qualify for unlimited FREE delivery with no minimum spend. Personalised orders are exempt from free delivery and come with a charge.
Can I cancel my Gold or Platinum One Club Membership?
If you wish to cancel your OneClub membership: You should make any request for cancellation of a policy by email, in writing or by telephoning the Customer Service Team on 01274711011. You are able to cancel Gold membership within the first 14 days, ...
I have changed my horse trailer, can I change this on my current Trailer insurance?
Yes, as long as it’s within the existing policy terms, trailer value up to £2k, £5k, £8k. To change your trailer information please use the below link and login to your insurance portal. https://portal.harryhallinsurance.com/ Alternatively, please ...
Where is my order?
Once an order is ready for despatch you will receive an email containing your tracking information. Once you receive this you will have an understanding of the approximate delivery date and time. Please bare in mind in peak periods such as black ...