Can I cancel my Bronze One Club Membership?
You are able to cancel your Bronze One Club membership within the first 14 days, providing you have not placed an order. A refund will be issued.
After this 14 days there is no right to cancel the membership during the year.
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What is the difference between Gold and Bronze One Club Membership?
The Gold One Club Membership* provides up to £10 million Public Liability and up to £10,000 Personal Accident in addition to up to 30% savings, exclusive offers, free returns and free shipping - you can even get cover for affiliated riding with Gold ...
Can I cancel my Gold One Club Membership and move to Bronze One Club Membership?
The Gold Memberships are agreements for 12 months, after which you can amend your agreed Gold Membership to the Bronze Membership. Please contact the customer service team to do this prior to your renewal date on 01274 711101.
If I choose Bronze One Club Membership but then want the Gold One Club Membership instead, can I upgrade? And what will this cost?
Yes, this will involve setting up a new 12 month membership and paying the difference in the Membership costs. Please call the team on 01274 711101 between the hours of Mon-Fri 9am - 5.00pm. Membership costs can be found here One Club: Insurance, ...
Can I cancel my Gold or Platinum One Club Membership?
If you wish to cancel your OneClub membership: You should make any request for cancellation of a policy by email, in writing or by telephoning the Customer Service Team on 01274711011. You are able to cancel Gold membership within the first 14 days, ...
I’m a Bronze One Cub Member what are my return options?
All One Club Members Bronze and Gold, who reside in the UK enjoy our FREE 30 day returns promise. A free returns label is included with all purchases, giving free returns within the UK. Please follow this link to get started Harry Hall's Return ...