Can I personalise both sides of an item

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• How do I return my item(s)?

  If you are looking to return an item please see below instructions. Here you can log your return for a Harry Hall order or an Amazon Order. Please allow the website a few seconds to load both return options. Please follow this link to log the item(s) ...

• Can I personalise my item once I have received it?

  Unfortunately at this time, it is not possible to request personalisation for your order after you have received your item.

• How do I personalise my item?

  If the product can be personalised, the link will be displayed on the product page. Upon clicking, you will be taken to the personalisation window where you will be able to select and preview your chosen characters and/or images/symbols for each ...

• Item received stained/dirty

  Thank you for your contact. I am sorry to hear you received your item stained. We try to ensure that all our rugs arrive to each and every customer in excellent condition and our returns service enables customers to return rugs to us that are still ...

• Can I exchange an item?

  Thank you for ordering with Harry Hall. Unfortunately we don't offer exchanges. Please return any unwanted item for a refund, enabling you to reorder should you wish.