Can I return a personalised item?
We are not able to accept any personalised item for refund or exchange as the item has been specifically personalised for you. This does not affect your statutory rights.
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Personalisation Terms and Conditions
All personalisation orders are subject to a £4.95 delivery charge Harry Hall will not personalise any garments with offensive or inappropriate wording. Any orders with such language submitted, will not be processed and the customer will receive a ...
Can I have an item bought elsewhere personalised at HarryHall.com?
We are only able to offer our personalisation service on items bought online from HarryHall.com. Please note that we are not able to offer a post purchase personalisation service.
How much does personalisation cost?
Personalisation is an optional service that is available on selected items. Charges for this service are dependent on the product selected and complexity of personalised details requested. All prices will be displayed in the personalisation window on ...
How long does personalisation take?
Our team of highly skilled craftsmen take considerable care when personalising your item. Please allow up to 14 working days to receive a personalised order. Regards. HH.
How can I see a preview of my personalised items?
You will see a swatch example of your personalisation on the fabric via the product page. Unfortunately, we are unable to show you a preview of your full garment with personalisation on. Please refer to the product images to get an idea of what your ...