Can I return something?

Can I return something?

Yes, we offer a 60 day returns promise. For full terms please click here.
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    • How do I return my item(s)?

      1)     Complete the return note 2)     Repackage your item using the bag it was delivered in where possible 3)     Attach the Royal Mail return address label provided, add your address to the ‘from’ section 4)     Take your parcel to your local post ...
    • Can I return a personalised item?

      We are not able to accept any personalised item for refund or exchange as the item has been specifically personalised for you. This does not affect your statutory rights.
    • How long should my refund take?

      During peak times our returns process can take up to 14 working days. We thank you for your continued patience during peak times. See Delivery & Returns for further details.
    • What is the difference between Gold and Bronze One Club Membership?

      The Gold One Club Membership* provides up to £10 million Public Liability and  up to £10,000 Personal Accident in addition to up to 30% savings, exclusive offers, free returns and free shipping - you can even get cover for affiliated riding with Gold ...
    • Privacy Policy - Data Retention and Destruction Policy

      Who we are We are Harry Hall International Limited (referred to in this document as We, Us, Our and Harry Hall). We are the Data Controller for your information under the Data Protection Legislation. Our office address is; Harry Hall International ...