How do I cancel my policy?

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• Can I cancel my Gold or Platinum One Club Membership?

  If you wish to cancel your OneClub membership: You should make any request for cancellation of a policy by email, in writing or by telephoning the Customer Service Team on 01274711011. You are able to cancel Gold membership within the first 14 days, ...

• Can I cancel membership and Insurance

  To discuss membership and Insurance cancellation please call the customer service team on 01274 711011. Regards. HH.

• Can I cancel a vet fee policy within the 14 day cooling off period?

  All policies can be cancelled with a full refund inside 14 days from the point of purchase. After this 14 days you can cancel the policy at any time and a pro-rata refund will be issued minus a £15 admin charge or the balance of the policy is due, ...

• Can I cancel within the 14 day cooling off period?

  You are able to cancel Gold or Platinum membership within the first 14 days, provided you have not submitted a claim under the insurance policy, or placed an order. A full refund will be issued with no admin charges. If any orders have been placed ...

• Can I cancel trailer insurance within the 14 day cooling off period?

  We can cancel down the Trailer policy for you. You have 14 days from receiving the policy to write confirming that you do not wish to continue, any premium which has already been paid will be returned in full. After this 14 days you can cancel the ...