How do I update my card or payment details?
To update your card details for your insurance policy please use the below link and login to your insurance portal:
https://portal.harryhallinsurance.com/
Once you are logged in click on the ‘Payment’ tab and then click ‘Update card’. You will need to complete all details in the grey box then scroll in the box to click the green 'Card Register' button to update the card.
Your bank will then ask you to complete the 2 factor authentication process to complete the update.
If this is unsuccessful please call our friendly customer service team on 01274 711011 Mon-Fri 9am - 5:30 pm
Related Articles
Can I upgrade my current One Club membership and insurance cover level?
We can upgrade Bronze members to Gold, Gold to Gold Plus and Gold Single to Gold Family at any point during your subscription. To upgrade your membership please use the below link and login to your insurance portal and select change membership. ...
I have changed my horse, can I change the horse on my current Vet Fee insurance?
Yes as long as you are within the existing membership terms, a single membership permits a maximum of 2 horses, whilst a family membership permits a maximum of 4 Horses. To change or add horse to your Vet Fee policy please use the below link and ...
What is Personal Accident cover?
Personal Accident provides benefits in the event of Death, Permanent Total Disablement or Loss of Limb/Eyes following an accident whilst you are participating in recreational riding.
I have lost my horse Vet Fee / Horse Trailer Insurance Certificate can I get another copy?
Yes, please use the below link and login to your insurance portal to collect the information you require. https://portal.harryhallinsurance.com/ Alternatively if not visable in the insurance portal please contact our friendly customer service team on ...
I have changed my horse trailer, can I change this on my current Trailer insurance?
Yes, as long as it’s within the existing policy terms, trailer value up to £2k, £5k, £8k. To change your trailer information please use the below link and login to your insurance portal. https://portal.harryhallinsurance.com/ Alternatively, please ...