How long does personalisation take?
Our team of highly skilled craftsmen take considerable care when personalising your item. Please allow an additional five (5) working days to your order to allow for your time to be personalised. These details will be confirmed in your basket at check out.
Personalisation Terms and Conditions
All personalisation orders are subject to a £4.95 delivery charge Harry Hall will not personalise any garments with offensive or inappropriate wording. Any orders with such language submitted, will not be processed and the customer will receive a ...
How many text characters can I add as personalisation?
This depends entirely on the product you want to personalise. On each product page the maximum number of characters is indicated and as you start typing this will countdown. Once you have reached the maximum number you will not be able to type ...
Can I change my personalisation details once I have submitted my online order?
We will always do our very best to help you amend your personalisation details, though there will only be a short window of time in which to do this. If you wish to make a change, please contact our Customer Service team who will do their very best ...
How much does personalisation cost?
Personalisation is an optional service that is available on selected items. Charges for this service are dependent on the product selected and complexity of personalised details requested. All prices will be displayed in the personalisation window on ...
How long should my refund take?
During peak times our returns process can take up to 14 working days. We thank you for your continued patience during peak times. See Delivery & Returns for further details.