I need help with my personalisation order

I need help with my personalisation order

For questions about personalisation orders, please contact Customer Services on 01274 711 011 or email us at contact@harryhall.com.
Our customer care lines are open 9am – 5.00pm Monday to Friday. Emails will be responded to within 3 working days Monday - Friday.
Unfortunately we are unable to place a personalised order on your behalf. 
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    • How do I find out what products can be personalised?

      To view all of the products available for personalisation, please visit our Personalised clothing category page and Horsewear personalisation page . Please note that this page is regularly updated and products will be added and removed from this ...
    • Personalisation Terms and Conditions

      All personalisation orders are subject to a £4.95 delivery charge Harry Hall will not personalise any garments with offensive or inappropriate wording. Any orders with such language submitted, will not be processed and the customer will receive a ...
    • How much does personalisation cost?

      Personalisation is an optional service that is available on selected items. Charges for this service are dependent on the product selected and complexity of personalised details requested. All prices will be displayed in the personalisation window on ...
    • Can I change my personalisation details once I have submitted my online order?

      Unfortunately once a personalised order is submitted amendments cannot be made, we are sorry for any inconvenience this may cause.
    • How long does personalisation take?

      Our team of highly skilled craftsmen take considerable care when personalising your item. Please allow up to 14 working days to receive a personalised order. Regards. HH.