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• What to do if my transaction wont go through?

  We are sorry to hear you are having troubles online with a transaction. Please select to speak to an operative on live chat or call 01274 711011 for assistance. Regards. HH.

• When does your sale end?

  Each of our sales/promotions have different end dates. You could visit the promotional page of the website to ascertain the answer or alternatively select to speak to an operative to discuss the sale availability. Harry Hall Promotions Terms & ...

• Why do I have items missing from my delivery?

  Harry Hall sell third party brands through our website. Anything other than Harry Hall home brands will be shipped separate. Harry Hall home brands are Masta, Harry Hall, Cottage craft and Caldene. Please see delivery and returns page for more ...

• How long should my refund take?

  Once your return has been processed, refunds are issued immediately our side, however it can take up to 5 working days to process with your payment provider. During peak times our returns process may take up to 14 working days. We thank you for your ...

• Can I place an international order?

  We do accept international orders. The minimum order value is £150.00 Some countries are programmed to offer a shipping quote and you will be able to check out online. If the website advises no shipping quote found, this is because we need to ...