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Are the Protechmasta products machine washable?
Yes, Protechmasta products are machine washable. We recommend washing at 30 degrees on a gentle cycle and in a Masta Rug wash bag. Close all fastenings before washing. Please line dry naturally, do not tumble dry or iron.
Why do I get an error message when logging in to shop?
If you receive an error message when trying to log in to shop, please select reset password and follow the instructions to reset your password. You can then attempt to log in again for shopping. For any reason this is unsuccessful please contact ...
What do I do if I have a faulty item?
Harry Hall Returns Policy We offer a 30 day returns promise. This means from receipt of your parcel; you have 30 days to return your products to us for a refund. Please ensure original tags are attached to your returned items and take care when ...
How do I return purchases not needed?
If you are looking to return an item please see below instructions. Here you can log your return for a Harry Hall order or an Amazon Order. Please follow this link to log the item(s) you wish to return. A return label will be provided along with ...
How long does personalisation take?
Our team of highly skilled craftsmen take considerable care when personalising your item. Please allow up to 14 working days to receive a personalised order. Regards. HH.