Why haven't I received an order confirmation
There could be various reasons a customer hasn't received an order confirmation.
Typo in email address, confirmation email in junk/spam, order unsuccessful
To check for certain please select to speak to an operative who will be happy to investigate for you.
Regards.
HH.
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Why haven't I received my order yet?
Depending on the product will depend on the delivery timescale. Each product page should advise an indication of this but if in doubt please visit the delivery and returns page here Delivery & Returns | Harry Hall Third party brands ship separate to ...
Can I place an international order?
We do accept international orders. The minimum order value is £150.00 Some countries are programmed to offer a shipping quote and you will be able to check out online. If the website advises no shipping quote found, this is because we need to ...
How do I cancel an order?
Unfortunately Orders cannot be cancelled after payment and must be returned after despatch using the standard returns process. Once an order has been placed, no amends can be made to the order. Regards. HH.
Can you provide me with my order number?
Your order number can be found on your order confirmation email. For any reason you cant locate this please select to speak to an operator via chat who will be able to provide this to you. Regards. HH.
Where is my order?
Once an order is ready for despatch you will receive an email containing your tracking information. Once you receive this you will have an understanding of the approximate delivery date and time. Please bare in mind in peak periods such as black ...