Why haven't I received my order yet?

Depending on the product will depend on the delivery timescale.

Each product page should advise an indication of this but if in doubt please visit the delivery and returns page here Delivery & Returns | Harry Hall

Third party brands ship separate to Harry Hall home brands and will arrive in a separate package.

Personalised orders will also be delivered separate because the timescale for production of this order type is up to 14 working days.

Regards.

HH.

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What are my delivery options?
Click here to see our delivery options for the UK and Ireland. For all other orders please contact us for an estimate of delivery costs by email contact@harryhall.com You will see we deliver to many counties such as France, Germany, Italy, Spain etc. ...
Why haven't I received an order confirmation
There could be various reasons a customer hasn't received an order confirmation. Typo in email address, confirmation email in junk/spam, order unsuccessful To check for certain please select to speak to an operative who will be happy to investigate ...
How do I get free delivery on an order?
Gold and Platinum members get free delivery on all orders within the UK Bronze members get free delivery on orders over £50 value within the UK Guest orders get free delivery on orders over £75.00 value within the UK Regards. HH.
I am a One Club Gold member do I pay delivery on my personalised items?
Yes, due to the process of personalisation, all orders are subject to a £6.95 delivery charge.
If I spend over £50 do I have to pay for delivery on personalised items?
Yes, all orders for personalisation are subject to a £6.95 delivery charge.

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