Why is there no shipping quote for my order?
This could be for a number of reasons. This would usually be Address cant be located or the order is for delivery outside the UK.
If in the UK, please try deleting the address and add again manually rather than through the postcode finder. This can sometimes rectify the error.
If still encountering troubles, please select to speak to an operative so assistance can be provided.
Regards.
HH.
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Can I place an international order?
We do accept international orders. The minimum order value is £150.00 Some countries are programmed to offer a shipping quote and you will be able to check out online. If the website advises no shipping quote found, this is because we need to ...
Can I change my address for an order?
Please change your address within your shopping account before ordering. If the order is already placed we are unable to amend the delivery address. For your security an address change can only be performed yourself once you receive your tracking ...
Why haven't I received an order confirmation
There could be various reasons a customer hasn't received an order confirmation. Typo in email address, confirmation email in junk/spam, order unsuccessful To check for certain please select to speak to an operative who will be happy to investigate ...
How do I cancel an order?
Unfortunately Orders cannot be cancelled after payment and must be returned after despatch using the standard returns process. Once an order has been placed, no amends can be made to the order. Regards. HH.
Why haven't I received my order yet?
Depending on the product will depend on the delivery timescale. Each product page should advise an indication of this but if in doubt please visit the delivery and returns page here Delivery & Returns | Harry Hall Third party brands ship separate to ...