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• I am a One Club Gold member do I pay delivery on my personalised items?

  Yes, due to the process of personalisation, all orders are subject to a £6.95 delivery charge.

• Can I have an item bought elsewhere personalised at HarryHall.com?

  We are only able to offer our personalisation service on items bought online from HarryHall.com. Please note that we are not able to offer a post purchase personalisation service.

• What do I do if I have a faulty item?

  Harry Hall Returns Policy We offer a 30 day returns promise. This means from receipt of your parcel; you have 30 days to return your products to us for a refund. Please ensure original tags are attached to your returned items and take care when ...

• Can I exchange an item?

  Thank you for ordering with Harry Hall. Unfortunately we don't offer exchanges. Please return any unwanted item for a refund, enabling you to reorder should you wish.

• How do I arrange a return and exchange.

  Please find a link here to start your return Harry Halls Return Portal Unfortunately we cant offer exchanges. Please reorder should you wish to. Kind regards. HH.