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• I am a One Club Gold member do I pay delivery on my personalised items?

  Yes, due to the process of personalisation, all orders are subject to a £6.95 delivery charge.

• What are my delivery options?

  Click here to see our delivery options for the UK and Ireland. For all other orders please contact us for an estimate of delivery costs by email contact@harryhall.com You will see we deliver to many counties such as France, Germany, Italy, Spain etc. ...

• Can I have an item bought elsewhere personalised at HarryHall.com?

  We are only able to offer our personalisation service on items bought online from HarryHall.com. Please note that we are not able to offer a post purchase personalisation service.

• What do I do if I have a faulty item?

  Harry Hall Returns Policy We offer a 30 day returns promise. This means from receipt of your parcel; you have 30 days to return your products to us for a refund. Please ensure original tags are attached to your returned items and take care when ...

• Can I exchange an item?

  Thank you for ordering with Harry Hall. Unfortunately we don't offer exchanges. Please return any unwanted item for a refund, enabling you to reorder should you wish.