I need to make a return but have no paperwork inside my parcel

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• Where is my parcel?

  Thank you for placing an order. When a parcel is despatched you are sent email confirmation that includes the tracking information. Cant locate that? Don't worry please contact customer services on contact@harryhall.com. Kind regards. HH

• I need help with my personalisation order

  For questions about personalisation orders, please contact Customer Services on 01274 711 011 or email us at contact@harryhall.com. Our customer care lines are open 9am – 5.00pm Monday to Friday. Emails will be responded to within 3 working days ...

• Do I need to introduce Protechmasta products slowly?

  We recommend that the Protechmasta products are introduced gradually to allow the body to adjust. For the first week use only for a maximum of four hours at a time, then introducing it for longer periods after a couple of weeks. For maximum results ...

• Where is my order?

  Once an order is ready for despatch you will receive an email containing your tracking information. Once you receive this you will have an understanding of the approximate delivery date and time. Please bare in mind in peak periods such as black ...

• Why doesn't my voucher / discount code work?

  Members need to be logged into members account to utilise a discount code, gift code, promotion or voucher code. Terms sometimes apply to promotional codes. This could be things like minimum order value, excluding third party brands, not in ...