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How do I renew my insurance?
Renewals are automatic unless switched off. Renewal payments are collected from a registered card. If this is a valid card with funds available the renewal should process automatically. If in doubt please contact customer service on 01274 711011. ...
Why didn't my insurance payment process successfully?
Payment's can fail for various reasons. At a customers annual renewal date, the full premium is collected from a card At a customers monthly renewal date, the first months premium is collected from a card with eleven consecutive Direct debit ...
Where is my renewal voucher?
If a renewal incentive is applicable it is included in the customers renewal confirmation email. If you don't believe you have been sent your renewal confirmation or have misplaced it please request to speak to an operator via live chat so this can ...
Can my failed payment be retried?
If you have successfully updated the relevant payment information for your payment plan type. (Card or Sort code & Account number) The systems should automatically retry a failed payment as long as its not 28 days or more overdue. If in doubt, ...
How do I update my card or payment details?
To update your card details for your insurance policy please use the below link and login to your insurance portal: https://portal.harryhallinsurance.com/ Once you are logged in click on the ‘Payment’ tab and then click ‘Update card’. You will need ...