Vet & Trailer
Can I pause a vet insurance whilst I don't have a horse?
Thank you for your query. Unfortunately we cant pause an insurance. We have the availability to cancel insurance or swap the insurance to a different equine. Regards. HH.
Can someone else use my trailer and still be covered under the insurance?
Yes, the policy will still cover the horse trailer. However, the towing vehicle would need to be insured to tow the horse trailer. Regards. HH.
Can I change my vet fee insurance policy?
The friendly Customer service team will be happy to discuss changing your vet fee insurance policy to suit your requirements. Please either select to speak with an operative or call 01274 711011 (Option 3) Regards. HH.
What security devices are applicable for the trailer insurance
When not in use the trailer must be kept in a locked building or secured with a wheel clamp or hitchlock Regards. HH
How much is your trailer insurance?
Thank you for your interest in Harry Hall's Trailer Insurance. Here is a link to the Trailer Insurance webpage Horse Trailer Insurance | Protection From £8.50 pm Regards. HH.
Is trailer breakdown/recovery included in my trailer insurance?
Recovery isn't included in trailer insurance as standard but a recovery option is available to purchase separately Regards. HH.
Can I cancel a vet fee policy within the 14 day cooling off period?
All policies can be cancelled with a full refund inside 14 days from the point of purchase. After this 14 days you can cancel the policy at any time and a pro-rata refund will be issued minus a £15 admin charge or the balance of the policy is due, ...
Can I cancel trailer insurance within the 14 day cooling off period?
We can cancel down the Trailer policy for you. You have 14 days from receiving the policy to write confirming that you do not wish to continue, any premium which has already been paid will be returned in full. After this 14 days you can cancel the ...
My insurance is cancelled, how do I reinstate?
If your insurance is cancelled you can either log into your non active members account to repurchase or repurchase over the phone by calling 01274 711011. Regards. HH.
I thought ide cancelled my vet fee insurance but I am still being debited.
There could be a few reasons a policy isn't cancelled down and this is usually explained to the customer. E.G failed payments, Expired card, Cancellation charges. Please call customer service to investigate this for you on 01274 711011.
I thought ide cancelled my trailer insurance but payments are still being debited.
There could be a few reasons a policy isn't cancelled down and this is usually explained to the customer. E.G failed payments, Expired card, Cancellation charges. Please call customer service to investigate this for you on 01274 711011.
How do I cancel my vet fee insurance?
Insurance cancellation can be actioned via the below contact methods. Tel: 01274 711011 Email: contact@harryhall.com If your preference is email please ensure you include your name, address, dob and email address. Kind regards. HH
Can I check the status of my insurance?
Insurance policies will either show as Active, Expired or Cancelled. If you are in doubt about the status of your membership please contact customer service on the either of the below methods. Tel: 01274 711011 Email: contact@harryhall.com Regards. ...
How do I cancel horse insurance?
Insurance cancellation can be actioned via the below contact methods. Tel: 01274 711011 Email: contact@harryhall.com If your preference is email please ensure you include your name, address, dob and email address. Kind regards. HH
I need to cancel my payment. How do I do that?
Membership and Insurance cancellation can be actioned via the below contact methods. Tel: 01274 711011 Email: contact@harryhall.com If your preference is email please ensure you include your name, address, dob and email address. Kind regards. HH
Can I cancel my direct debit to cancel my insurance?
Cancelling your direct debit doesn't cancel your insurance Membership and Insurance cancellation can be actioned via the below contact methods. Tel: 01274 711011 Email: contact@harryhall.com If your preference is email please ensure you include your ...
How do I cancel trailer insurance?
Insurance cancellation can be actioned via the below contact methods. Tel: 01274 711011 Email: contact@harryhall.com If your preference is email please ensure you include your name, address, dob and email address. Kind regards. HH
How do I cancel vet fee insurance?
Insurance cancellation can be actioned via the below contact methods. Tel: 01274 711011 Email: contact@harryhall.com If your preference is email please ensure you include your name, address, dob and email address. Kind regards. HH
How do I switch off Insurance autorenewal?
Insurance cancellation can be actioned via the below contact methods. Tel: 01274 711011 Email: contact@harryhall.com If your preference is email please ensure you include your name, address, dob and email address. Kind regards. HH
How do I cancel my Insurance?
Insurance cancellation can be actioned via the below contact methods. Tel: 01274 711011 Email: contact@harryhall.com If your preference is email please ensure you include your name, address, dob and email address. Kind regards. HH
What does external accidental injury mean?
Accidental external injury definition is, Injury caused by accidental, violent and visible means where your horse has a visible external wound excluding strains of tendons and ligaments. Kind regards.
How do I update my Trailer information?
To change your Trailer chassis on your insurance policies, please follow the below link to access your account: https://harryhallinsurance.com/#/pages/login If you have forgotten your password, please click the forgot password link to reset your ...
How do I update my Horses passport details
To change or update your horses on membership or insurance policies, please follow the below link to access your account: https://harryhallinsurance.com/#/pages/login Click the 'manage horse' tab and add or change your horse then click the save ...
Does the membership include horse insurance
The Gold and Platinum memberships include Public Liability and Personal accident Insurance harryhallinsurance.com/the-one-club Vet fee insurance can be purchased as an addition to the membership Horse Vet Fees Insurance | Colic, Tack, Mortality & ...
I have bought another horse, can I add this to my current Vet Fee insurance?
Yes as long as you are within the existing membership terms, a single membership permits a maximum of 2 horses, whilst a family membership permits a maximum of 4 Horses. To change or add horse to your Vet Fee policy please use the below link and ...
I have changed my horse, can I change the horse on my current Vet Fee insurance?
Yes as long as you are within the existing membership terms, a single membership permits a maximum of 2 horses, whilst a family membership permits a maximum of 4 Horses. To change or add horse to your Vet Fee policy please use the below link and ...