How do I return my item(s)?
If you are looking to return an item please see below instructions. Here you can log your return for a Harry Hall order or an Amazon Order.
Please allow the website a few seconds to load both return options.
Please follow this link to log the item(s) you wish to return. A return label will be provided along with instructions at the end of the process.
If you believe your item to have a fault, please also follow this link to log your item. A member of the returns department would then be in touch via email to discuss the support options. Please be aware any faulty items are not required to be returned.
Regards.
HH.
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What do I do if I have a faulty item?
Harry Hall Returns Policy We offer a 30 day returns promise. This means from receipt of your parcel; you have 30 days to return your products to us for a refund. Please ensure original tags are attached to your returned items and take care when ...
Can I exchange an item?
Thank you for ordering with Harry Hall. Unfortunately we don't offer exchanges. Please return any unwanted item for a refund, enabling you to reorder should you wish.
Returns label needed
If you need to register a return please visit the returns portal via this link. Harry Halls Return & Exchange Policy If you have already followed this process but require further assistance, please contact us via the following methods. Email: ...
Can I return a personalised item?
We are not able to accept any personalised item for refund or exchange as the item has been specifically personalised for you. This does not affect your statutory rights.
What do I do if I believe my boots to be leaking?
Thank you for bringing this to our attention. We are sorry to hear you might have a faulty item. Please follow this link to log this with the returns team. Harry Halls Return Portal The returns team will then be back in contact within 72 business ...