How do I return my item(s)?
If you are looking to return an item please see below instructions. Here you can log your return for a Harry Hall order or an Amazon Order.
Please allow the website a few seconds to load both return options.
Please follow this link to log the item(s) you wish to return. A return label will be provided along with instructions at the end of the process.
If you believe your item to have a fault, please also follow this link to log your item. A member of the returns department would then be in touch via email to discuss the support options. Please be aware any faulty items are not required to be returned.
Regards.
HH.
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Can I exchange an item?
Thank you for ordering with Harry Hall. Unfortunately we don't offer exchanges. Please return any unwanted item for a refund, enabling you to reorder should you wish.
Can I return a personalised item?
We are not able to accept any personalised item for refund or exchange as the item has been specifically personalised for you. This does not affect your statutory rights.
Can I personalise my item once I have received it?
Unfortunately at this time, it is not possible to request personalisation for your order after you have received your item.
Personalisation Terms and Conditions
All personalisation orders are subject to a £4.95 delivery charge Harry Hall will not personalise any garments with offensive or inappropriate wording. Any orders with such language submitted, will not be processed and the customer will receive a ...
Where is my order?
Once an order is ready for despatch you will receive an email containing your tracking information. Once you receive this you will have an understanding of the approximate delivery date and time. Please bare in mind in peak periods such as black ...