How do I return my item(s)?

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• Can I return a personalised item?

  We are not able to accept any personalised item for refund or exchange as the item has been specifically personalised for you. This does not affect your statutory rights.

• Can I exchange an item?

  Thank you for ordering with Harry Hall. Unfortunately we don't offer exchanges. Please return any unwanted item for a refund, enabling you to reorder should you wish.

• Can I personalise my item once I have received it?

  Unfortunately at this time, it is not possible to request personalisation for your order after you have received your item.

• Personalisation Terms and Conditions

  All personalisation orders are subject to a £4.95 delivery charge Harry Hall will not personalise any garments with offensive or inappropriate wording. Any orders with such language submitted, will not be processed and the customer will receive a ...

• How long should my refund take?

  Once your return has been processed, refunds are issued immediately our side, however it can take up to 5 working days to process with your payment provider. During peak times our returns process may take up to 14 working days. We thank you for your ...