How do I return my item(s)?

How do I return my item(s)?

1)     Complete the return note

2)     Repackage your item using the bag it was delivered in where possible

3)     Attach the Royal Mail return address label provided, add your address to the ‘from’ section

4)     Take your parcel to your local post office and obtain a proof or postage receipt



You can track your return using the barcode on your royal mail or DPD receipt via the  tracking service below:

 

ROYAL MAIL https://www3.royalmail.com/track-your-item#/

DPD https://www.dpd.co.uk/service/

 

All returns are processed within 14 working days from date of receipt. Once your item is refunded/exchanged a payment refund transaction or email will be sent and this will show refunded/ exchanged on your order.

 

If you do not receive a refund /exchange, within 14 working days please contact us on  01274 711011, with your proof of postage.

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