Delivery & Returns
Can I exchange an item?
Thank you for ordering with Harry Hall. Unfortunately we don't offer exchanges. Please return any unwanted item for a refund, enabling you to reorder should you wish.
How do I return my item(s)?
Please follow this link to log the item(s) you wish to return. A return label will be provided along with instructions at the end of the process. Harry Hall's Return Portal: Return your items If you believe your item to have a fault, please also ...
How long should my refund take?
Once your return has been processed, refunds are issued immediately our side, however it can take up to 5 working days to process with your payment provider. During peak times our returns process may take up to 14 working days. We thank you for your ...
Where is my order?
Once an order is ready for despatch you will receive an email containing your tracking information. Once you receive this you will have an understanding of the approximate delivery date and time. Please bare in mind in peak periods such as black ...